Legal

Terms of Service

Overview

This website is operated by 81 Brands Limited (dba Thunderpaws). Throughout the site, the terms “we”, “us” and “our” refer to Thunderpaws. Thunderpaws offers this website, including all information, tools and services available from this site to you, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service, including additional terms and policies referenced here or available by hyperlink. These Terms apply to all users of the site.

Please read these Terms carefully before accessing or using our website. If you do not agree to all the terms and conditions, you may not access the website or use any services. We reserve the right to update or replace any part of these Terms by posting changes to this page.

1. Online store terms

By agreeing to these Terms, you represent that you are at least the age of majority in your place of residence, or that you are the age of majority and have consented to allow minor dependents to use this site. You may not use our products for illegal or unauthorised purposes or violate laws in your jurisdiction. You must not transmit malicious code. A breach may result in immediate termination of Services.

2. General conditions

We reserve the right to refuse service to anyone for any reason at any time. Content you provide, other than payment card information, may be transferred unencrypted across networks and changed to conform to technical requirements. Card information is encrypted during transfer. You may not reproduce, duplicate, sell, resell, or exploit any portion of the Service without our written permission.

3. Accuracy, completeness and timeliness of information

Information on this site is provided for general information and may not always be accurate, complete, or current. Any reliance on site materials is at your own risk. Historical information is provided for reference only. We may modify site contents at any time without an obligation to update information.

4. Modifications to the Service and prices

Prices are subject to change without notice. We may modify or discontinue the Service, or any part of it, without notice and shall not be liable for such modification, price change, suspension, or discontinuance.

5. Products or services

Some products or services may be available exclusively online and may have limited quantities. Returns and exchanges are subject to our Refund Policy. We make every effort to display product colours and images accurately, but cannot guarantee the accuracy of a screen display. We may limit sales by person, region, or jurisdiction, limit quantities, change descriptions or pricing, or discontinue products at any time.

We do not warrant that products, services, information, or other materials will meet your expectations, or that all errors in the Service will be corrected.

6. Accuracy of billing and account information

We may refuse, limit, or cancel an order. If we change or cancel an order, we may contact you using the details supplied at the time of purchase. You agree to provide current, complete, and accurate information and promptly update it when needed. For more detail, review our Refund Policy.

7. Optional tools

We may provide access to third-party tools we do not control. They are provided “as is” and “as available” without warranties or endorsement. Your use of optional tools is at your own risk and discretion. New features or services added in the future are also subject to these Terms.

8. Third-party links

Third-party links may direct you to websites not affiliated with us. We are not responsible for examining their content or accuracy and shall not be liable for third-party materials, websites, products, or services. Review third-party policies before entering into a transaction with them.

9. User comments, feedback and submissions

If you send ideas, suggestions, proposals, plans, or other materials, you agree that we may use them without restriction. We are under no obligation to maintain comments in confidence, pay compensation, or respond. We may monitor, edit, or remove unlawful or objectionable content. Your comments must not violate third-party rights or contain unlawful, abusive, obscene, or malicious material. You are responsible for comments and their accuracy.

10. Personal information

Your submission of personal information through the site is governed by our Privacy Policy.

11. Errors, inaccuracies and omissions

Site information may contain errors or omissions relating to descriptions, pricing, promotions, offers, shipping, transit times, or availability. We may correct errors, change information, or cancel orders when information is inaccurate, including after an order is submitted.

12. Prohibited uses

You may not use the site or its content for unlawful purposes; to solicit unlawful acts; to violate laws; to infringe rights; to harass, abuse, defame, intimidate, or discriminate; to submit false information; to transmit malicious code; to collect others' personal information; to spam, phish, spider, crawl, or scrape; for obscene purposes; or to interfere with security features. We may terminate use of the Service for violating these prohibitions.

13. Disclaimer of warranties; limitation of liability

We do not guarantee that the Service will be uninterrupted, timely, secure, or error-free, or that results will be accurate or reliable. Your use of the Service is at your sole risk. The Service and products or services delivered through it are provided “as is” and “as available”, except as expressly stated by us.

To the fullest extent permitted by law, Thunderpaws and its directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, and licensors shall not be liable for direct, indirect, incidental, punitive, special, or consequential damages arising from use of the Service or products procured through it.

14. Indemnification

You agree to indemnify and hold harmless Thunderpaws and its related parties from claims or demands arising from your breach of these Terms, violation of law, or violation of third-party rights.

15. Severability

If a provision of these Terms is found unlawful, void, or unenforceable, it shall be enforceable to the fullest extent permitted and the unenforceable portion shall be severed without affecting remaining provisions.

16. Termination

Obligations and liabilities incurred before termination survive. These Terms remain effective until terminated by you or us. If we believe you have failed to comply, we may terminate this agreement without notice and deny access to Services.

17. Entire agreement

These Terms and policies posted on the site constitute the entire agreement between you and us governing use of the Service. A failure to enforce a provision is not a waiver. Ambiguities shall not be construed against the drafting party.

18. Governing law

These Terms and separate agreements through which we provide Services shall be governed by the applicable laws of the United Kingdom.

19. Changes to the Terms

You can review the current version of these Terms on this page. We may update or replace any part by posting changes to the website. Continued use after changes constitutes acceptance of those changes.

20. Contact information

Questions about these Terms should be sent to hello@thunderpaws.co.